At Canlab International, we stand behind the quality of our peptides. Our warranty policy is designed to ensure your satisfaction and protect your investment.
1. Warranty Period
Our peptides are covered by a 30 day period warranty from the date of purchase. This warranty covers the quality and purity of our products.
2. Warranty Coverage
During the warranty period, if you encounter any issues with the purity of the peptides, please follow these steps:
- Provide proof of purchase, including your order number and date.
- Describe the issue you are experiencing.
3. Warranty Resolution
Once we receive your warranty claim, we will review it to determine if it is covered by our warranty policy. If the issue is found to be within the scope of our warranty, we will take the following steps:
- Replacement: We will replace the affected product with a new one.
- Refund: If a replacement is not possible or satisfactory, we will issue a refund for the purchase price of the affected product.
4. Exclusions
Our warranty does not cover the following:
- Issues resulting from improper storage or handling of the peptides.
- Peptides that have been used in violation of our instructions or for purposes not intended by the product description.
- Any damage or issues caused by factors beyond our control.
5. Contact Us
If you have any questions or need to make a refund or warranty claim, please contact our Customer Support team. We are here to assist you with any concerns or issues you may have.
Please note that the terms and conditions of our refund and warranty policies are subject to change. It is advisable to review our policies at the time of purchase for the most up-to-date information.